Adjust the Screen Resolution Setting in Windows

Adjust the Screen Resolution Setting in Windows

How to Adjust the Screen Resolution Setting in Windows

Adjusting the screen resolution setting might be necessary to resolve issues with the display size on monitors and other output devices like projectors.

Be sure to see the tips at the bottom of this page for some helpful advice if you run into problems changing the screen resolution.

How to Change Screen Resolution Settings in Windows

The steps for changing the screen resolution are quick and pretty straightforward, but there are slight differences depending on your version of Windows.

  1. Open Control Panel from the Power User Menu (Win+X keyboard shortcut) if on Windows 10 or 8, or the Start menu in older versions of Windows.

    Tip: You can open Control Panel from the Run dialogue box or a Command Prompt too, with the control panel command.

  2. Open Appearance and Personalization (called Appearance and Themes in XP) or skip down to Step 3 if you’re viewing the Control Panel applets by their icon.
  3. Choose Display or, if on Windows Vista, Personalization.
  4. To find the screen resolution setting in Windows 10, 8, or 7, select Change display settings from the left side of the screen. If on Windows 10, also click or tap the Advanced display settings link.

    Windows Vista users need to use the Display Settings option.

    In Windows XP, this can be found in the Settings tab of Display Properties.

  5. Use the drop-down menu or slider next to Resolution (XP calls it Screen Resolution) to pick a different resolution setting.

    Under most circumstances, the best choice is 800 by 600 pixels or 1024 by 768 pixels, possibly higher if you’re using a 19″ or larger monitor. The “best” setting is highly subjective to your personal preferences.

    Note: Some types of software require the screen resolution settings to be set at a specific size. If you receive errors when opening certain software titles be sure to make any changes here as necessary.

    Important: Before continuing to the next step and applying the changes, understand that if you set the screen resolution too high, the screen will probably go blank. See Tip 3 below to see what you should do if that happens.

  1. Click or tap Apply or OK to save the changes. A reboot is unnecessary.


Need Support? Call 1-855-785-2511 Toll-free



  1. Another way you can change the screen resolution setting in some versions of Windows is to right-click the desktop and choose Display, Screen resolution, or Properties, depending on the version you’re using. Then, just follow the same steps above.
  1. If more than one monitor is shown, you can change the resolution for each monitor individually. Just click the monitor you want to adjust the setting for. If you’re not sure which monitor is “1” or “2” or so on, click the Identify button – a number will appear on each monitor.
  2. It’s possible to change the screen resolution to a setting not supported by your monitor. If this happens, the screen will probably turn black and prevent you from seeing anything, including your mouse.

    Fixing this is a simple as starting Windows in Safe Mode and then following the directions above. This time, just make sure to lower the resolution to something that’s likely supported by your monitor.

    If Safe Mode doesn’t work, try choosing the Enable low-resolution video option in Startup Settings (Windows 10/8) or Advanced Boot Options menu for older versions of Windows (it’s called Windows Advanced Options Menu in Windows XP, and the option is called Enable VGA Mode).

    If you have another monitor you could connect to the computer – one that supports the higher resolution, it might be quicker to do that in order to change the resolution rather than boot Windows into Safe Mode.


Change Sleep Settings in Windows 10

change Sleep settings on a Windows 10

To change Sleep settings on a Windows 10 computer using Settings:

  1. Click the Start button in the bottom left corner of the screen.
  2. Type Sleep and select Power & Sleep Settings, which will likely be the first option.
  3. Click the arrow by the drop-down lists to configure the settings exactly as you want.
  4. Click the X in the top right corner of this window to close it.

Note: If any trouble call 1-855-785-2511 Toll-free

Recover a Forgotten iCloud Mail Password

How to Recover a Forgotten iCloud Mail Password

Find out what steps to take if you have lost your iCloud Mail password or iCloud Mail recovery key.

Have You Forgotten… How to Remember?

We have, in some ways, forgotten how to remember. Paper and silicone are the brains in our hands and pockets on which we readily rely; if they, too, get lost or lose their memory, the accounts that do remember and ask for the passwords that were forgotten just as readily lock us out.

Forgot your iCloud Mail Password?

Forgetting the password to an email account is not only frustrating, of course, and annoying – but is painful to boot.

Fortunately, a few steps in the right direction can get you to a new – and working – iCloud Mail password with little time and effort. You do not even have to remember them or their order; just remember how you got to this page.

Recover a Forgotten iCloud Mail Password

To restore access to an iCloud Mail account when you have forgotten the password:

  1. Visit My Apple ID.
  2. Go to Sign in and follow the Forgot Apple ID or password? Link.
  3. Type the email address for the iCloud Mail account whose password you have lost over under Enter your Apple ID to get started.
  4. Click Continue.
    • If you use 2-step authentication:
      1. Enter the recovery key for your Apple ID under Enter Recovery Key.
        • See below if you have lost your Recovery Key, though note that you will need at least your iCloud Mail password and access to a trusted device, your recovery key and iCloud Mail password or a trusted device and your recovery key to get back into your account.
      2. Click Continue.
      3. Select the device where you want to receive the verification code for 2-step authentication under Send verification code.
      4. Click Continue.
      5. Type the four-digit code you received under Enter verification code.
      6. Click Continue.
    • If you do not use 2-step authentication with your iCloud Mail account:
      • To have a link for resetting your password sent to the recovery email address (different from your iCloud Mail address):
        • Under select your authentication method, select email authentication.
        • Click Continue.
        • Open the email from Apple with the subject “How to reset your Apple ID password” you received at the recovery email address.
        • Within three hours, follow the reset now > link in that email.
      • To authenticate answering the security questions you selected for your account with the replies you chose:
        • Select Answer security questions under Select your authentication method.
        • Click Continue.
        • Select your birthday under Please verify your birth date to continue.
        • Click Continue.
        • Now type the replies to your security questions under Please answer your security questions.
        • Click Continue.
  1. Type the desired new password to your iCloud Mail account under Choose a new password.
  2. Enter the password again over confirm the password.
  3. Click Reset Password.

Recover a Lost iCloud Mail 2-Step Authentication Recovery Key

To create a new Recovery Key for an iCloud Mail account protected with 2-step authentication:

  1. Visit Manage your Apple ID.
  2. Type the email address for the iCloud Mail account over Apple ID.
  3. Type the password to the account over Password.
  4. Click the arrow pointing to the right ().
  5. Select one of the trusted devices listed under Verify Your Identity.
  6. Type the verification code from the device under Enter Verification Code.
  7. Follow the Edit link in the Security Section.
  8. Click Replace Lost Key under RECOVERY KEY.
  9. Click Continue.
  10. Print the recovery key.
  11. Click Continue.
  12. Type the recovery key you just printed.
  13. Click Activate.

How to Recover a Forgotten Gmail Password

Recover a Forgotten Gmail Password

When you have forgotten your Gmail password . . . Gmail still knows it.

Change your Gmail password frequently, they said, and so you did. Now, of course, you remember the password you had last week or even last month. But the current Gmail password? Who knows besides Google?

The good news is that by going through a validation process, you can set a new Gmail password – say, last week’s – however, and regain access to your Google account.

Recover a Forgotten Gmail Password

To reset your forgotten Gmail password and recover access to your account:

  1. Make sure you either:
    • have a secondary email address specified for your Gmail account or
    • Have not logged into your Gmail account for 5 days.
  2. Click Forgot password? On Gmail’s log-in page.
  3. If prompted, type your full Gmail email address over Enter your email on the Account support page.
  4. Click Next.

Gmail will now ask a number of questions to try to establish you as the owner of the account. For each question:

  1. Enter your answer as well as you can and click Next or
  2. Click Try a different question if you cannot answer or do not have access to the resource – a secondary email address, say, or a phone number.

What Questions Will Google Ask to Verify My Gmail Account?

The questions Gmail asks may include the following, not necessarily in this order:

  • A previous password:
    • If you have changed your Gmail password and only remember the (or any) older one, you can enter it.
  • Verification using a code (with 2-step authentication enabled for the Gmail account):
    • Depending on the verification methods set up for 2-step authentication, you can get a code from:
      1. an SMS text message received from Google
      2. an app (e.g. Google Authenticator)
      3. Printed backup codes.
    • Enter the phone number used for verification if prompted.
  • A phone number set up for account recovery in Gmail:
    • You will receive an SMS text message from Google that contains a verification code.
  • A secondary email address for Gmail account recovery:
    • Follow the link in a message from Google sent to the email address to reset the password to the Google Account.
    • You may also be able to enter any current email address to receive a verification code.
  • A security question for Gmail password recovery:
    • Type the answer to your recovery question following the question under Answer the security question you added to your account.
  • When you set up the account:
    • Enter the month and year when you created the Gmail (or Google) account.

If you have used your Gmail account in the past five days but have not specified a secondary email address, you will have to wait for these five days to pass.

Once you have established yourself as your account’s owner using any of the – and usually multiple – steps above, Gmail will log you into the account. If, for security reasons, you do want to change your password, follow the Change password link.

Need Support? Call 1-855-785-2511 Toll-Free